Where we work
The country other providers would rather not drive to
We're based in Dalby and cover roughly a two-hour radius. That takes in a lot of towns where support is genuinely hard to come by, which is exactly why we go there.
The catchment
An hour west of Toowoomba, and a long way out from there
Dalby sits directly west of Toowoomba in farming country, and it's where our office and our team are. From there we cover roughly a two-hour radius. Some of it's a short run. Some of it's a genuine drive, and those are usually the shifts that are hardest to fill anywhere in the region.
We plan the travel into the roster rather than treating it as a favour. In practice that means supports further out tend to be longer, more consistent blocks, because that's what works for both the participant and the worker making the trip.
Towns we cover
Where our workers go
These are the towns we regularly support people in. If yours isn't on the list and you're somewhere in the same country, ask anyway. We have kept working with someone who moved just outside our usual radius rather than hand them to somebody new.
Dalby
Queensland
Chinchilla
Queensland
Tara
Queensland
Miles
Queensland
Jandowae
Queensland
Bell
Queensland
Cecil Plains
Queensland
Somewhere else?
Give us a call and we'll tell you straight.
Why it matters out here
Distance is the reason people go without
01
Fewer providers will travel
The further out you are, the shorter the list of people willing to come. A lot of what we do is simply turning up somewhere that others have decided is too far.
02
Local means local
Our team lives in this region. Nobody is being dispatched from a capital city office that has never seen the road, and the person who matches you has met you.
03
Coordinators are often elsewhere
Plenty of the coordinators we work with are in Toowoomba, Brisbane or further. We're the part of the arrangement that's actually on the ground here.
What we bring with us
The full list travels, not a cut-down version
Everything we offer is available across the catchment. Respite is the one exception worth naming: short stays run from our house in Dalby, so people travel in for those rather than us bringing them out.
Come and see us
Our office is in Dalby
145 Pratten Street, Dalby QLD 4405. There is a kitchen, a kettle and somewhere to sit, and people are welcome to drop in. If it's easier for us to come to you, that's usually what happens anyway.
Let's find the right fit
Whether you're looking for support for yourself or someone you love, or you're referring someone who deserves better, we'd love to hear from you. A real person answers.